Swyx Voice (Cognigy AI Copilot)
by Cognigy
Generative agent-assist layer for human contact-center agents.
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TL;DR
Best for cognigy customers extending automation with realtime live-agent copilots. Pricing: see vendor pricing.
Category
Products
License
—
Stars
—
Last push
—
Pricing
see vendor pricing
Platforms
Cloud
What it is
Cognigy's AI Copilot (sometimes informally pitched as Swyx-like assist) provides next-best-action prompts, draft replies, and post-call summarization to human contact-center agents while autonomous bots handle simpler calls. It complements Cognigy Voice for hybrid AI-and-human contact-center operations.
Best for: Cognigy customers extending automation with realtime live-agent copilots.
Watch out for: Tied to Cognigy ecosystem.
Watch out for: Tied to Cognigy ecosystem.
Features
| Speaker diarization | No |
| Word-level timestamps | No |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Swyx Voice (Cognigy AI Copilot) vs Whipscribe
| Feature | Swyx Voice (Cognigy AI Copilot) | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Not verified | $4–$24 one-time packs (credits never expire) · $2 single unlock · 60 min free on signup |
| Speaker diarization | Not verified | Yes |
| Word timestamps | Not verified | Yes |
| Streaming | Not verified | No |
| Languages | — | 99 |
| Platforms | Cloud | Web, API, MCP |
Alternatives to Swyx Voice (Cognigy AI Copilot)
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